Portland International Airport has introduced emotional support llamas and alpacas to its passenger care initiatives, adding a whimsical touch to the travel experience during the bustling holiday season of 2023. These fluffy visitors from a nearby farm have joined the airport’s existing therapy dog program, gracing the terminals approximately twice a month to the delight of travelers. Allison Ferre, the airport’s media relations manager, describes the addition as a “uniquely PDX experience,” noting that the presence of these gentle animals offers “pure joy” and a stress-relieving break for passengers. The program has been met with enthusiasm and no complaints, making these llama visits a viral sensation each time they appear, further enhancing PDX’s reputation for innovative traveler support services.
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